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Complaints and DMCA Policy

Last Updated: January 2025

1. Overview

Cybergirl AI ("we," "us," or "the Service") is committed to maintaining a safe and compliant platform. We take all complaints seriously and respond to reports of potentially illegal, harmful, or policy-violating content in a timely manner. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), 17 U.S.C. § 512, we will respond expeditiously to claims of copyright infringement committed using our Service.

IMPORTANT: AI-Generated Fictional Content

All characters, images, and content on Cybergirl AI are entirely fictional and generated by artificial intelligence. No real individuals are depicted or represented. Any perceived resemblance to real persons, living or deceased, is purely coincidental and unintentional. All AI-generated characters are fictional adults created by computer algorithms.

2. Content Removal Policy

We maintain a robust content removal process to ensure our platform remains compliant with applicable laws and our community standards. The following provisions govern our content removal procedures:

2.1 Complaint Review Process

All complaints submitted to Cybergirl AI shall be reviewed and resolved within seven (7) business days of receipt. Upon receipt of a complaint, we will:

  • Acknowledge receipt of the complaint within 48 hours
  • Conduct a thorough investigation of the reported content
  • Make a determination regarding the validity of the complaint
  • Take appropriate action and notify the complainant of the outcome

2.2 Immediate Removal

Content deemed illegal or non-compliant with our policies shall be removed immediately upon verification. This includes, but is not limited to:

  • Content that violates applicable laws or regulations
  • Content that infringes upon intellectual property rights
  • Content that violates our Prohibited Content Policy
  • Content depicting or appearing to depict minors in any context
  • Content that constitutes harassment, threats, or abuse

We reserve the right to remove content immediately and without prior notice when we have a reasonable belief that such content poses an imminent risk of harm or legal liability.

2.3 How to Submit a Complaint

To submit a content removal request or complaint, please contact us at:

Email: support [at] e-girls.ai

Please include a detailed description of the content in question, the reason for your complaint, and any supporting documentation.

3. Copyright Infringement Notification (DMCA)

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Service, you may notify our designated DMCA agent by providing the following information in writing:

  • A physical or electronic signature of the copyright owner or person authorized to act on their behalf
  • Identification of the copyrighted work claimed to have been infringed
  • Identification of the material that is claimed to be infringing, with sufficient detail to enable us to locate it (including specific URLs)
  • Your contact information, including name, address, telephone number, and email address
  • A statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner

4. Designated DMCA Agent

Please send copyright infringement notices to our designated agent:

Legal Department - DMCA Agent

Cybergirl AI

Email: support [at] e-girls.ai

IMPORTANT: Only DMCA notices should be sent to this address. For other inquiries, use our general support contact.

5. Counter-Notification

If you believe that material you posted was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with our designated agent by providing the following in writing:

  • Your physical or electronic signature
  • Identification of the material that has been removed and its location before removal
  • A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification
  • Your name, address, telephone number, and email address
  • A statement that you consent to the jurisdiction of the appropriate court for your location
  • A statement that you will accept service of process from the party who filed the original DMCA notice

6. Repeat Infringer Policy

In accordance with the DMCA and other applicable laws, we have adopted a policy of terminating, in appropriate circumstances and at our sole discretion, users who are deemed to be repeat infringers. We may also, at our sole discretion, limit access to the Service and/or terminate accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

7. AI-Generated Content

Important Notice Regarding AI-Generated Content:

All content on Cybergirl AI is generated by artificial intelligence systems. The characters, conversations, and images are synthetic creations that do not depict real individuals. However:

  • We prohibit users from attempting to recreate copyrighted characters, celebrities, or other protected personas
  • Our AI systems are trained on properly licensed or public domain datasets in accordance with applicable copyright law
  • Users retain ownership of their custom character descriptions, subject to our Terms of Service
  • Generated content may be used internally for service improvement and moderation purposes

8. Misrepresentations and Penalties

PLEASE NOTE:

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material or activity is infringing, or that material or activity was removed or disabled by mistake or misidentification, may be subject to liability for damages, including costs and attorneys' fees.

We reserve the right to seek damages from any party who submits a notification or counter-notification in bad faith or with knowing material misrepresentations.

9. Disclaimers and Limitations

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL LIABILITY FOR COPYRIGHT INFRINGEMENT COMMITTED BY USERS OF THE SERVICE. WE ARE NOT RESPONSIBLE FOR MONITORING OR REVIEWING ALL USER-GENERATED CONTENT FOR COPYRIGHT VIOLATIONS.

IN NO EVENT SHALL CYBERGIRL AI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO COPYRIGHT CLAIMS OR CONTENT REMOVAL, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR DATA LOSS.

10. Contact Information

For questions about our complaints and DMCA policy:
All inquiries: support [at] e-girls.ai